Política de envío
Shipping Policy —
Morena Roselle
SHIPPING POLICY
At Morena Roselle, we are committed to delivering your order safely and efficiently.
Processing Time
Orders are typically processed within 1–5 business days after payment confirmation.
Processing times may vary during launches, promotions, or high-demand periods.
Shipping Time
Estimated delivery times:
- Dominican Republic: 2–7 business days
- International Orders: 7–21 business days
Shipping times may vary depending on customs, carrier delays, holidays, or destination country.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
International Shipping
Customers are responsible for any customs duties, import taxes, or additional fees required by their country.
Incorrect Address
Please ensure all shipping information is correct before completing your order. Morena Roselle is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances outside our control.
If your package appears lost, please contact the shipping carrier first. You may also contact us for assistance.
Contact
For shipping questions or support: